A brief physical exam by a technician or vet assistant is included in the boarding cost. Pets may be dropped off and picked up during our regular business hours Monday through Saturday. For those dogs or cats that board with us for more than 3 nights, we offer bathing at a discounted rate.
Cages are cleaned and sanitized daily to ensure a safe environment for our boarders. Our team monitors each pet's appetite, behavior, and elimination habits every day. We encourage owners to bring their pet's regular food, but we also offer an easily digestible hospital diet if needed. Medications are administered by our trained staff. If any health concerns arise while your pet is in our care, a veterinarian will conduct a physical exam. Should the issue be serious or require medication, we will contact you at your emergency number.
As part of our Fear Free mission, we pride ourselves on doing everything we can do reduce stress for our boarders. You will be asked ahead of time if we may implement pharmaceutical stress reduction in the form of anti-anxiety medication if we feel your pet is over their stress threshold. Having a certified dog trainer on staff gives us added ability to monitor your dog for kennel stress. Stress reduction techniques for dogs include enrichment activities such as stuffed Kongs, thundershirts, dog-appeasing pheromone plug ins and sprays, increased exercise, cage covers, calming music and medications. We do not let pets interact with other boarders. Siblings might be boarded together, but unlike the home environment, increased stress in a new environment may change the way they act toward each so they are monitored very closely and may be separated for safety and comfort. Dogs are walked outside around our property several times a day.
Cats are housed in a separate area and also monitored for stress. Stress reduction techniques for our feline boarders includes hiding boxes, kitty curtains, feline pheromone spray, increased time out of the cage, and medications. Sibling cats might be boarded together but unlike the home environment, increased stress in a new environment may change the way they act toward each so they are monitored very closely and may be separated for safety and comfort.
We aim to incorporate as much as your pet's "home" as possible. We provide litterboxes for cats. We also provide food bowls and blankets/beds for both dogs and cats, but are happy to accommodate any special requests.